Monday to Friday : 9am - 5pm | Saturday : 9am - 4pm |

Telehealth

We offer Telehealth and video health for everyone.

Existing patients of the practice, who have had a face-to-face appointment with a doctor is the last 12 months from the date of telehealth booking can get Medicare rebate or private insurance rebate.

All other patients, including new patients can avail the telehealth services with no rebate.

Telehealth at Medclinic Family Practice:
Convenient, Accessible, and Quality Care

Healthcare shouldn’t feel like a chore. That’s why we offer Telehealth at Medclinic Family Practice—a service designed to simplify how you access medical care. Whether you’re managing a chronic condition, seeking mental health support, or just need a quick consultation, Telehealth brings expert care directly to you.

No more waiting rooms or long commutes. With Telehealth, all you need is a device with an internet connection and a quiet space to connect with your doctor. It’s fast, secure, and convenient.

Who Can Use Telehealth?

Telehealth is open to everyone. If you’ve visited Medclinic Family Practice in person within the last 12 months, you’re eligible for Medicare or private insurance rebates. These rebates make Telehealth a cost-effective choice for ongoing care.

New patients can also benefit from Telehealth services, with consultations available at transparent and affordable rates. While rebates may not apply, you’ll still receive the same high-quality care Medclinic Family Practice patients rely on.

What Telehealth Services Do We Offer?

Our Telehealth platform at Medclinic Family Practice is designed to meet a wide range of medical needs. From general health concerns to mental well-being, we provide a comprehensive suite of services.

For general consultations, our doctors can address common health issues, provide prescriptions, or offer specialist referrals. If mental health is a priority, you can speak with experienced psychologists in a safe, private environment. We also cater to aged care facilities, ensuring elderly patients receive quality care without the stress of travel.

Follow-ups and routine check-ups are also available through Telehealth. These virtual appointments are perfect for managing ongoing health concerns, allowing you to stay on top of your well-being without disrupting your day.

How Telehealth Works?

Getting started is simple:

Step #1

Call 02 8319 6266 or book online to schedule your consultation.

Choose a time that suits you.

Step #2

Step #3

Connect via a secure video or phone call at your appointment time.

Why Choose Us for Telehealth?

Telehealth isn’t just about convenience—it’s about delivering reliable, high-quality care wherever you are. Our doctors at Medclinic Family Practice are registered in Australia and adhere to the highest standards of medical practice. You can trust that every consultation will be professional, compassionate, and tailored to your needs.

Privacy is a cornerstone of our service. We use advanced encryption to ensure your personal information and medical records remain confidential. Every consultation is secure, so you can focus on your health with peace of mind.

Accessibility is another key advantage. Whether you’re at home, at work, or traveling, Telehealth gives you access to expert care on your schedule. No matter where life takes you, your health doesn’t have to wait.

The Benefits of Telehealth

Telehealth offers more than just convenience. It’s a smarter, more efficient way to manage your health. By eliminating the need for travel, it saves time and reduces stress. You’ll spend less time in waiting rooms and more time focusing on what matters most.

It’s also cost-effective. Without the need for commuting, you save on transportation costs and can even minimize time off work. For those balancing busy schedules, Telehealth makes staying healthy easier than ever.

When Should You Use Telehealth?

Telehealth is suitable for a wide range of health concerns:

  • Mild illnesses and non-emergency symptoms.
  • Prescription refills or medication management.
  • Mental health consultations and therapy.
  • Routine follow-ups after an in-person visit.
  • Referrals for specialists or diagnostic tests.

How to Book Your Telehealth Appointment

Booking is straightforward. Call Medclinic Family Practice at 02 8319 6266 or use our online platform to find a time that suits you. Appointments are flexible, with options to accommodate even the busiest schedules.

If you prefer in-person care, we’re always here for you. Visit us at Shop 1427 A, Westfield Warringah Mall, Brookvale, NSW 2100 for a face-to-face consultation.

Why Telehealth is the Future of Healthcare?

Telehealth represents a new era in medical care—one that prioritizes convenience, accessibility, and efficiency. It’s healthcare designed for modern life, where your time and comfort matter.

Experience the future of healthcare today. Call 02 8319 6266 to book your appointment and take the first step toward smarter, more convenient care at Medclinic Family Practice.